Client Success Stories
See how we've partnered with organizations across industries to navigate complex change and deliver measurable results.
Every engagement at 18 Coffees starts with a simple belief: organizations that build the muscle for continuous adaptation outperform those that plan for one specific future. The case studies below represent a cross-section of our work across organizational change management, HR consulting, strategic communications and marketing, AI strategy, and leadership training.
Large County Government Agency Case Study: Strategic Planning & Leadership Development for Public Sector Transformation
18 Coffees partnered with a large county government agency to finalize and implement a multi-year strategic plan while building organizational adaptability through targeted leadership training and change management.
Ocient Case Study: Custom Leadership Training to Sharpen Communication & Accountability
18 Coffees designed a custom leadership training for AI data company Ocient, empowering managers with practical communication and accountability skills that energized the entire organization.
Global Accounting Network Transforms Leadership Development with Custom Training
18 Coffees partnered with a leading global accounting network to redesign their annual leadership training, creating a highly interactive program that fostered cross-border collaboration and equipped leaders with vital change management skills.
United Way Worldwide Case Study: Driving Network-Wide Transformation & Change Management
Discover how our consulting firm guided United Way Worldwide through a multi-year network-wide transformation, implementing robust change management and innovation strategies for over 1,100 chapters.
Pandora (SXM Media) Case Study: Enhancing Leadership & Navigating Organizational Change
See how we’ve helped Pandora (SXM Media) successfully navigate complex organizational changes and enhance leadership capabilities through tailored training programs.
