Media & Press Room
18 Coffees cofounder and managing partner Caleb Gardner was featured in Business Insight's roundup on how AI creates competitive advantage, alongside other technology leaders. His take: the advantage comes from the strategy and skill architecture built around AI, not the models themselves, and AI tends to act as a mirror for how an organization already works.
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18 Coffees co-founder Caleb Gardner was featured in Forbes Communications Council with a key insight on internal communications and organizational change. In the February 2026 article “The New Role of Internal Communications: From Corporate Gatekeeper to Value Creator,” Caleb highlights how misaligned narratives during high-stress change moments—especially around AI adoption—create an instant trust gap between what leaders say externally and what employees experience internally. His recommendation: establish a cross-functional sync meeting to ensure one cohesive narrative across the organization.
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Managing Partner Caleb Gardner was quoted in Fast Company on how AI is forcing companies to choose: embed purpose as a competitive advantage, or watch it fade. Read his insights on the future of purpose-driven business.
Read More18 Coffees co-founder Caleb Gardner was featured in Forbes discussing how agentic AI is reshaping marketing's competitive landscape. In the article "Why Agentic AI Will Be Marketing's Next Major Competitive Edge," Caleb emphasizes the strategic importance of optimizing for answer engine optimization (AEO) so AI agents check your brand first. "Marketers can now test and launch full campaigns in hours, while AI shopping assistants help consumers find and buy faster," Caleb explains. "The advantage compounds: You're already on your nth campaign iteration while competitors are still in meetings." This Forbes Council Post explores ten ways marketing leaders can leverage agentic AI for smarter decisions, faster execution, and sustained growth—featuring insights from Caleb and other AI strategy experts.
Read MoreDiscover how to avoid common pitfalls in human-centric communications. Our co-founder, Caleb Gardner, shares insights on creating systems and governance around tone of voice to ensure authenticity and consistency in organizational communications.
Read MoreEmployee burnout is a growing challenge in today’s fast-paced workplace, but internal communications professionals hold the key to driving meaningful change. In this Forbes feature, 18 Coffees cofounder Caleb Gardner shares insights on how leaders can bridge the gap between purpose and mental health, alongside 15 other experts offering actionable strategies to foster well-being, trust, and resilience at work.
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Members of the Purpose Collaborative, a network of more than 40 social impact-focused firms, share their predictions for social impact, brand purpose and sustainability in 2025. While skepticism and political pushback present real hurdles, they identify key opportunities to connect with stakeholders.
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18 Coffees cofounder Caleb Gardner sits down with Jon Sopel and Shelagh Fogarty to discuss the role of social media in the Presidential campaigns in their 2024 Election Night coverage on LBC, UK's first commercial radio station.
Read MoreIn the wake of a tumultuous year for ESG, many business leaders are asking what comes next not just for environmental, social, and governance issues, but for corporate purpose overall. And while the majority of Americans don’t have an issue with the term “ESG”, the business world found the acronym in the crosshairs of an increasingly politicized debate, which had ripple effects that are shaping how businesses “talk about social issues as well as what they actually do to address them.”
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18 Coffees co-founder and Obama’s former digital strategist Caleb Gardner shares his initial thoughts on Twitter competitor Threads — and the bifurcation of the political landscape on social media via Crain’s Chicago.
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We’re excited to announce that we’ll be a returning partner at Social Innovation Summit 2023 on June 6-7 in Los Angeles, CA. Caleb Gardner, managing partner at 18 Coffees, will also be a featured panelist — more panel details coming soon.
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18 Coffees co-founder Caleb Gardner has partnered with Diversity, Equity, & Inclusion expert Adriele Parker to launch Leadersh*t, a weekly podcast exploring the social responsibility of business and how leaders have to react to a constantly changing world.
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18 Coffees co-founder Caleb Gardner joined Newsweek’s Dorie Clark for an episode of “Better” on LinkedIn Live to discuss tech in business and his book, “No Point B.”
Read MoreAs purpose and ESG move closer to being established-business strategies, scrutiny from all kinds of stakeholders will increase. “Market demand for a more socially-conscious economy will continue to pressure increased company ESG efforts, and programming,” said Caleb Gardner of 18 Coffees. “Yet pending regulations will cause companies to be less vocal about their efforts.”
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In the debut episode of Fungi Media’s Go Fungal podcast, 18 Coffees co-founder Caleb Gardner discusses everything from digital literacy to nuance on social media to how leaders should respond in a crisis.
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18 Coffees co-founder Caleb Gardner sat down with Management Blueprint host Steve Preda to discuss the rules for leading change, the importance of prioritizing change initiatives, and how to articulate a message for different stakeholders.
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In this episode of the EE Voice podcast, 18 Coffees co-founder Caleb Gardner discusses his new book No Point B and how leaders must embrace change and use effective communication in the face of developing technology, social activism, and other key elements in today’s transformational world.
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On this episode of The Art of Sway, 18 Coffees co-founder Caleb Gardner discusses the one key strategy in managing digital disruption in the economy.
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Obama’s former digital strategist and 18 Coffees co-founder Caleb Gardner explores the impact of Elon Musk’s 2022 acquisition of Twitter via Crain’s Chicago.
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