Training & Workshop Facilitation
Empower your teams with human-centered skills they'll need to lead through the future.
Your team has the potential.
Why isn’t anything changing?
The problem often isn't information—it's application. Closing that knowledge gap requires practice, repetition, and skill-building that sticks. We work with leaders facing:
Difficulty building a culture of adaptability
Leaders unprepared for rapid organizational shifts
Ineffective communication leading to misunderstandings and silos
Low employee engagement during times of transformation
Lack of practical tools for change management and resilient leadership
Newly promoted managers leading people for the first time
Strategic priorities and cross-functional collaboration
What Makes 18 Coffees Training Different?
Our training approach begins with understanding your specific organizational goals, challenges, and cultural nuances, so we can design dynamic, interactive experiences that deliver practical skills and lasting behavioral change.
-
We build programs around your actual challenges, not generic case studies.
-
We move beyond theory to practical application, embedding new skills and mindsets.
-
We are seasoned facilitators with deep experience leading teams through transformation.
-
We deliver interactive workshops, keynote presentations, and hands-on exercises for all audience sizes.
-
We use proprietary frameworks like the Change Leadership Compass to empower staff to adapt quickly to new market demands and technologies.
-
We adapt to your needs and constraints, from intimate leadership cohorts to company-wide workshops
The Tangible Benefits You Can Expect
from an 18 Coffees Training
-
![Overhead shot of people rowing symbolizing leadership and directing a boat of rowers]()
Enhanced Leadership Capability
-
![Ball against abstract background with different levels]()
Improved Organizational Agility
-
![Two colleagues]()
Stronger Communication & Collaboration
-
![Woman employee smiling with plants and whiteboard behind her, representing positivity and inspiration]()
Increased Employee Engagement
-
![Two post-it notes stuck to a white wall]()
Behaviors That Stick
-
![Person with curly hair gestures in front of colorful charts and graphs, suggesting a dynamic presentation setting reviewing metrics and ROI.]()
ROI-Driven Training
Signature Training & Keynote Topics
Explore our most popular subjects, and learn more about co-creating a custom training with 18 Coffees.
Resilient Leadership Through Uncertainty
-
Equip your leaders with the essential mindset and practical tools to confidently navigate periods of organizational disruption and rapid change. This workshop focuses on developing adaptability, emotional intelligence, and strategic decision-making in uncertain environments, using our proprietary Change Leadership Compass.
-
In an era of constant flux, resilient leadership training is paramount. Leaders will gain hands-on skills in effective change management, interpersonal communication, and fostering a growth mindset to ensure their teams remain productive and engaged, even amidst uncertainty.
-
Mastering the Change Leadership Compass for practical application.
Strategies for building personal and team resilience.
Techniques for leading with clarity and vision during periods of ambiguity.
Effective Communication
-
Unlock the power of clear, strategic communication within your organization. This interactive workshop provides leaders and teams with tools to optimize feedback loops, manage diverse audiences, resolve conflict, and lead with empathy, especially in hybrid or remote environments.
-
Effective internal communication strategies are vital for success. Learn to bridge communication gaps, manage "up" to executives, "down" to direct reports, and "across" to peers, fostering a culture of transparency and collaboration. This is essential for cross-functional team communication and remote team effectiveness.
-
Tools for giving and receiving constructive feedback.
Techniques for managing communication across different organizational levels.
Strategies for conflict resolution and overcoming communication resistance.
AI Literacy for Leaders
-
Drawing on expertise in leadership, technology, and change management, we explore key lessons for building AI-ready teams and organizations, including basic skills like prompt and context engineering that leaders need to know. This program positions AI literacy as a crucial leadership competency.
-
In a rapidly evolving digital world, AI is reshaping how organizations operate, compete, and grow—and leaders need to be able to navigate based on hands-on learning with these new tools. This workshop prepares leaders to champion AI adoption from practical experience.
-
Interactive approach to gaining AI literacy and building confidence.
Building a culture that encourages continuous learning and experimentation.
Enhancing decision-making by leveraging insights from AI-driven data and tools.
AI Integration & Adoption
-
Equip your team with the strategic mindset and actionable frameworks needed to successfully integrate AI into daily operations, no matter the tools or technology your organization is investing in. This workshop demystifies AI and increases adoption throughout your team by focusing on organizational readiness and practical use cases.
-
In a world where AI is rapidly reshaping industries, fast adoption is a competitive necessity. Leaders will learn how to bridge the gap between AI transformation and human-centered strategy, ensuring their organizations innovate ethically at scale, and in alignment with long-term goals.
-
Discover practical opportunities to harness AI for growth, efficiency, and innovation
Learn a repeatable framework for identifying where AI creates the most value
Build confidence to lead ethical, people-centered AI integration across teams
Custom Training &
Workshop Design
-
Do you have specific challenges or unique development goals? We thrive on collaboration. Let's co-create a bespoke keynote presentation or a comprehensive workshop series perfectly tailored to your organization's culture, industry, and strategic objectives.
-
For organizations with distinct needs, our customized corporate training solutions ensure relevance and maximum impact. Whether it's leadership development training, team building workshops, change management consulting, or specialized topics like ethics in AI, we design programs that deliver precise results.
-
Change Management: Future of Work, Vision Casting, Navigating Digital Transformation
Innovation: Ethics in AI, Strategic Advantage & Value Proposition Design
Leadership Development: Emotional Intelligence, Managing Stressed Teams, Empathetic Leadership
Inspiring Keynotes:
Motivating Teams for Transformation
-
Looking to ignite a spark, challenge conventional thinking, or inspire your entire organization? 18 Coffees offers insightful and accessible keynote presentations designed to motivate audiences to embrace change, understand disruption, and lead with renewed confidence. Our co-founder, Caleb Gardner, draws from over a decade of experience advising global organizations—from the White House to Fortune 100 companies—to deliver powerful, customized talks that resonate deeply.
-
In today's fast-evolving landscape, a compelling keynote can be the catalyst for significant shifts in mindset and strategy. Our inspirational keynotes provide actionable insights on transformational leadership, demystifying AI, navigating uncertainty, digital disruption, and effective change management. Audiences leave equipped with a reframed perspective, ready to lead their organizations through complex challenges and foster a proactive culture of adaptation. These are ideal for corporate events, leadership conferences, and organizational kickoffs seeking to motivate employees and drive engagement.
-
Strategic Insights: Understand the disruptive impacts of AI, technology, media, and communication on business.
Leadership Inspiration: Learn how transformational leaders embrace complexity and lead through uncertainty.
Mobilized Teams: Inspire your people to actively engage in organizational change and innovation.
Customized Content: Presentations tailored to your event's theme, audience, and organizational goals.
Client Impact & Insights
“AI Tools” Training Demystifies Technology, Delivers Immediate Workplace Value
Caleb Gardner delivered an energetic and insightful presentation that made AI accessible to everyone. As one attendee put it, "Very few AI sessions actually give me the tools to take action, Caleb's session today at ACCP made AI feel more relevant than ever to my impact work!”
Case Study: Empowering Pandora Leaders Through Change & Empathy Training
18 Coffees partnered with Pandora (SXM Media) to deliver change management and leadership training, enabling their teams to thrive amidst unprecedented shifts including a major company merger and the rapid transition to remote operations.
Case Study: Global Accounting Network Cultivates Future Leaders with Custom Training Program
Explore how we partnered with a leading global accounting network to redesign their annual leadership training, creating a highly interactive program that fostered cross-border collaboration and equipped leaders with vital change management skills.
Participant Feedback
Candace Ramirez
The Allstate Foundation
“A wonderful overview of how best to use the available AI tools using a real-life example that conveyed the ease, robustness, and speed with which the responses from ChatGPT, Perplexity, and Google Gemini were provided. It was a great use of my time.”
Frequently Asked Questions About Training & Workshop Facilitation
-
Our signature programs include Resilient Leadership Through Uncertainty, Effective Communication, AI Literacy for Leaders, and AI Integration & Adoption. We also design fully custom training and workshops tailored to your organization's specific goals, and offer keynote presentations on motivating teams through transformation. Every program is built around interactive, hands-on learning.
-
Yes, we deliver training both in-person and virtually, and we have a strong track record of success with both formats. Our virtual programs are designed to be just as immersive and interactive as in-person sessions. We've facilitated virtual workshops for senior leaders across multiple countries and time zones, as well as in-person programs for audiences ranging from intimate leadership groups to large conference keynotes.
-
Absolutely — customization is central to how we work. Every engagement begins with understanding your organization's specific goals, challenges, and culture. We then co-create the training content and format to directly address your team's needs, whether that's a half-day workshop for newly promoted managers or a year-long series of leadership development programs across departments.
-
We use participant feedback surveys, behavioral assessments, and follow-up check-ins to measure the impact of every training we deliver. In addition to satisfaction scores we also track whether participants are actually applying what they learned. Many of our engagements begin as a single training and expand into longer-term programs based on the measurable results our clients see.
-
Our programs are designed for leaders and teams at mid-to-large organizations going through periods of change, growth, or transformation. Typical participants include senior executives, department heads, newly promoted managers, and cross-functional teams. We've delivered training for organizations in retail, healthcare, manufacturing, nonprofit, entertainment, financial services, and higher education, among others.
-
Pricing is project-based and depends on the format (virtual or in-person), the number of sessions, group size, and the level of customization involved. We offer free consultations to discuss your training needs and goals before developing a tailored proposal. Reach out to schedule time with us and we'll walk you through what a program might look like for your team.
Contact Us
