Making Hybrid Work: The 4 Ps of Effective Employee Experience

We are in a new era of hybrid work. People leaders must approach the way work gets done more creatively than ever. To help organizations successfully lead teams of all sizes in hybrid environments, 18 Coffees uses a 4 Ps framework — people, processes, platforms, and policy — to bridge in-office and remote work and redefine traditional definitions of success.

18 Coffees regularly consults with teams implementing or iterating on a hybrid work model. Combining our client work with industry research and first-hand experience, we’ve discovered four key categories where leaders can augment their hybrid work environments for organizational success. Download “Making Hybrid Work: The 4 Ps of Employee Experience” for:

  • Insights on the rise of hybrid work models

  • Four lenses to measure employee experience

  • Real-world examples of organizational success

  • Seven tangible next steps to implement within your team