Client Success Stories
See how we've partnered with organizations across industries to navigate complex change and deliver measurable results.
Every engagement at 18 Coffees starts with a simple belief: organizations that build the muscle for continuous adaptation outperform those that plan for one specific future. The case studies below represent a cross-section of our work across organizational change management, HR consulting, strategic communications and marketing, AI strategy, and leadership training.
ACLU Case Study: Empowering Influencer Advocacy for the Know Your Rights Campaign
18 Coffees partnered with the ACLU to design an influencer content hub strategy for the Know Your Rights campaign, equipping the organization to activate creators at scale during a pivotal moment for civil liberties.
Simple Mills Case Study: Building the Marketing Foundation for a Breakout CPG Brand
18 Coffees partnered with Simple Mills at its earliest stage to launch the brand’s first social media communities and marketing strategy, driving 135% average audience growth and building the organizational infrastructure for scale.
Guild Row Case Study: Comprehensive Branding & Launch Strategy for Creative Membership Community
18 Coffees developed the brand identity and go-to-market strategy for Guild Row, a creative membership community now recognized as Chicago’s best coworking space three years running.
Social Innovation Summit Case Study: Digital Marketing Strategy for Global Social Impact Conference
18 Coffees has been the Social Innovation Summit’s digital marketing partner for five consecutive annual summits, delivering strategies that achieved a 499% YoY increase in impressions and 3 million in reach.
Immigrant Legal Resource Center Case Study: Digital Transformation & Multicultural Engagement for National Nonprofit Network
See how 18 Coffees designed a scalable digital toolset for a national nonprofit network, increasing online citizenship applications by 170% and growing the campaign's email list by 500% across three years.
Global Accounting Network Transforms Leadership Development with Custom Training
18 Coffees partnered with a leading global accounting network to redesign their annual leadership training, creating a highly interactive program that fostered cross-border collaboration and equipped leaders with vital change management skills.
Vote.org Case Study: Driving Voter Participation Through Digital Marketing Strategies
Discover how our strategic communications and digital marketing expertise helped Vote.org significantly amplify voter participation during the 2020 election cycle.
Design Public Group (HNI Corp) Case Study: Launching a B2B Brand with Strategic Marketing & Process Design
Discover how our firm developed a robust brand and digital marketing strategy for Design Public Group (HNI Corp), successfully relaunching their B2B eCommerce platform.
Bose Case Study: Elevating Brand Content Strategy & Millennial Engagement
Learn how our firm helped Bose transform its content strategy, achieving significant increases in millennial engagement and outperforming industry benchmarks.
