Human Resources Consulting
Empower your organization to thrive. We help HR leaders transform disruption into competitive advantage.
Schedule a free consultationHR leaders are being asked to do more than ever before. Are you ready?
Modern HR teams face unprecedented complexity. Are you facing any of these challenges?
- Employee resistance to evolving remote, hybrid, or in-office work models
- Attracting, developing, and retaining top talent in a competitive marketplace
- Implementing new HR technology or driving digital transformation
- Building a resilient company culture in a complicated political and social environment
- Employee disengagement or retention issues
- Aligning talent strategy with overarching business objectives
How We Can Help
We partner with Human Resources teams create adaptable workplaces where talent thrives. Because when HR reaches its full potential, your business can adapt and grow through any disruption that comes its way.
We help you get there by specializing in:
HR Strategy & Transformation
We develop forward-thinking HR strategies, including talent strategy, workforce planning, and change management specifically for HR initiatives.
HR Technology & Digital Transformation
We help you select, implement, and optimize Human Resources Information Systems (HRIS), talent management systems, and other technology—including where and how to leverage AI for HR efficiency and insights.
Organizational Design & Restructuring
We take an agile approach to organizational design, providing expert support for organizational restructuring, M&A integration, and leadership training that enhances performance and collaboration.
Leadership Development & Training
Our customized, interactive training and coaching programs build capabilities within leaders to manage change, increase team engagement, collaborate effectively with AI agents, and drive performance.
Employee Experience & Culture Building
We help you enhance employee engagement and well-being through integrated communications, targeted trainings, and AI-enabled culture building tools, creating a positive, productive workplace.
Remote/Hybrid Work Policies
We help you build a productive, flexible work environment, no matter if your teams are distributed or in-person.
The Impact You Can Expect
Enhanced talent acquisition and retention strategies
Streamlined HR operations and increased efficiency
A more engaged, productive, and adaptable workforce
Stronger leadership capabilities and organizational alignment
Data-driven HR insights that inform strategic business decisions
Proven HR Impact: Client Case Studies
Discover how we've helped mid-to-large organizations in diverse sectors optimize their HR functions and achieve significant business growth.
White Paper | Making Hybrid Work: The 4 Ps of Effective Employee Experience
18 Coffees regularly consults with teams implementing or iterating on a hybrid work model. Combining our client work with industry research and first-hand experience, we’ve discovered four key categories where leaders can augment their hybrid work environments for organizational success.
Beyond Engagement: Why “Mattering” is the Missing Link in Workplace Wellbeing
Traditional engagement programs alone aren’t solving employee burnout and disengagement. This post reveals why “mattering” — ensuring people know they’re valued and significant — is critical for driving meaningful workplace wellbeing and offers practical ways leaders can make a difference.
Forbes | 16 Ways Internal Comms Pros Can Address Employee Burnout Head-On
According to co-founder Caleb Gardner, workers don’t understand the purpose of their companies or why their jobs matter. Internal comms pros can connect those dots for them, guiding leadership to be accountable to employees for creating meaning in their work—and to normalize vulnerable conversations about mental health.
Frequently Asked Questions About HR Consulting
What HR consulting services does 18 Coffees provide?
We design people-first strategies that align HR with your broader business goals. Our work spans HR strategy development, organizational design and restructuring, talent strategy, leadership coaching, change management for HR-led initiatives, and digital transformation support for HR teams. We’re especially experienced in helping CHROs and HR leaders navigate complex transitions like department mergers, new technology adoption, and workforce planning.
What size companies do you typically work with for HR consulting?
We primarily partner with mid-to-large organizations, typically in the $50M to $500M+ revenue range, across both for-profit and nonprofit sectors. Our clients range from large healthcare philanthropies to Fortune 500 manufacturers. We’re built to support organizations where the people challenges are complex enough to require senior-level strategic thinking, beyond just tactical execution.
How is 18 Coffees different from a traditional HR consulting firm?
Most HR consultants deliver a playbook and move on. We embed with your team, co-creating strategy and building internal capability so you’re stronger after we leave. Our background in change management means we don’t just design an HR strategy — we help you drive adoption of it across the organization. That combination of strategic thinking and hands-on implementation is what sets us apart.
Can you help with HR challenges during a merger or restructuring?
Absolutely — this is one of our core strengths. We’ve guided organizations through department mergers, leadership transitions, and full organizational redesigns. Our approach focuses on aligning people strategy with the structural change, coaching leaders through the transition, and measuring the impact through employee engagement and retention data.
Do you offer HR consulting remotely?
Yes. The majority of our HR consulting work is delivered remotely, which allows us to serve clients across the United States and internationally. We can augment remote engagements with in-person strategy sessions, planning meetings, or workshops as needed depending on your preferences.
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