Client Success Stories

Explore our case studies to see how we've helped organizations navigate change and deliver measurable results.

Leading Health Care Philanthropy Case Study: Organizational Change Management for Major Nonprofit Transformation

Leading Health Care Philanthropy Case Study: Organizational Change Management for Major Nonprofit Transformation

18 Coffees partnered with one of America’s largest health philanthropies to lead a major organizational transformation, guiding the design and merger of key departments with measurable gains in morale and engagement.

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Immigrant Legal Resource Center Case Study: Digital Transformation & Multicultural Engagement for National Nonprofit Network

Immigrant Legal Resource Center Case Study: Digital Transformation & Multicultural Engagement for National Nonprofit Network

See how 18 Coffees designed a scalable digital toolset for a national nonprofit network, increasing online citizenship applications by 170% and growing the campaign's email list by 500% across three years.

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United Way Worldwide Case Study: Driving Network-Wide Transformation & Change Management

United Way Worldwide Case Study: Driving Network-Wide Transformation & Change Management

Discover how our consulting firm guided United Way Worldwide through a multi-year network-wide transformation, implementing robust change management and innovation strategies for over 1,100 chapters.

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