Client Success Stories
See how we've partnered with organizations across industries to navigate complex change and deliver measurable results.
Every engagement at 18 Coffees starts with a simple belief: organizations that build the muscle for continuous adaptation outperform those that plan for one specific future. The case studies below represent a cross-section of our work across organizational change management, HR consulting, strategic communications and marketing, AI strategy, and leadership training.
Leading Health Care Philanthropy Case Study: Organizational Change Management for Major Nonprofit Transformation
18 Coffees partnered with one of America’s largest health philanthropies to lead a major organizational transformation, guiding the design and merger of key departments with measurable gains in morale and engagement.