Client Success Stories
See how we've partnered with organizations across industries to navigate complex change and deliver measurable results.
Every engagement at 18 Coffees starts with a simple belief: organizations that build the muscle for continuous adaptation outperform those that plan for one specific future. The case studies below represent a cross-section of our work across organizational change management, HR consulting, strategic communications and marketing, AI strategy, and leadership training.
Ocient Case Study: Custom Leadership Training to Sharpen Communication & Accountability
18 Coffees designed a custom leadership training for AI data company Ocient, empowering managers with practical communication and accountability skills that energized the entire organization.
Faith in Place Case Study: Market Expansion Strategy for Environmental Justice Nonprofit
18 Coffees partnered with environmental justice nonprofit Faith in Place to develop a market feasibility study and expansion strategy that secured unanimous board approval for growth into new states.
Social Innovation Summit Case Study: Digital Marketing Strategy for Global Social Impact Conference
18 Coffees has been the Social Innovation Summit’s digital marketing partner for five consecutive annual summits, delivering strategies that achieved a 499% YoY increase in impressions and 3 million in reach.
Immigrant Legal Resource Center Case Study: Digital Transformation & Multicultural Engagement for National Nonprofit Network
See how 18 Coffees designed a scalable digital toolset for a national nonprofit network, increasing online citizenship applications by 170% and growing the campaign's email list by 500% across three years.
