A strategy consulting and training firm that helps

HI THERE. WE’RE 18 COFFEES.

We are a strategy consulting and training firm that helps organizations and leaders develop muscle memory for change, so navigating disruption becomes second nature.

As your transformation partner, we help turn the challenge of change into an opportunity for growth.

OUR SERVICES

  • “The 18 Coffees team seamlessly integrated into our teams, understanding that the key to helping us innovate was speaking our language and understanding our culture. We love their approach to change management, it got our people excited about the future.”

    VP of People Strategies, Talent & Board Engagement
    United Way Worldwide

  • “The 18 Coffees team are a group of creative, strategic geniuses who I would recommend wholeheartedly to any organization. They were extremely smart and were experts in their field — they really cared about helping their clients grow.”

    Head of Marketing
    Simple Mills

  • “18 Coffees is the type of partner that organizations like ours dream of. They understand that capacity is an incredibly limited commodity at a nonprofit, and identified projects where they could be meaningfully additive. They found ways to not just plug in and help fill our gaps, but to radically transform what we’re able to do.”

    Director of Partnerships
    Vote.org

  • “18 Coffees is a terrific team with a data-rich approach that has allowed us to test audience targeting, platforms, and messages so we can adjust in real time. It’s a treat to work with Caleb, he’s a thought partner who has infused 18 Coffees with a collaborative spirit that defines how we work together.”

    Director of Programs
    Immigrant Legal Resource Center & New Americans Campaign

  • “The versatility of the 18 Coffees model has been ideal for us. We have a core team with a lot of creative strength in many areas, and complete blind spots in others. Having 18 Coffees nimbly resource and quarterback us through various stages of our launch plan is something I really don't think would have been feasible for a less constellating partner.”

    CEO
    Guild Row

  • “18 Coffees has been instrumental in helping us to more strategically deploy our digital, social and mobile assets. They have been a high quality, cost-effective marketing partner and are a pleasure to work with.”

    Director of Marketing
    Erie Family Health Centers

  • "18 Coffees has been a true thought partner. They were enthusiastic about the work and offered pushback when needed. They did not create an additional layer of management, but instead, they kept things moving and aligned with our overall needs. They have expertise and organization we have not found elsewhere."

    Executive
    Cook County Assessor’s Office

  • "I always struggled to articulate what a good change management strategy and plan would look like. I had worked with providers and never got what I considered a top-notch strategy and plan. Most people focused on basic communication and training, but 18 Coffees provided a strategy that delivered what I could never articulate to others properly regarding what I hoped would be in a comprehensive change plan."

    Global Conflict Solution Director
    Global Accounting Network

  • "We reached out to 18 Coffees to facilitate training with our management team setting expectations, creating accountability, and how to have difficult conversations. They were awesome! We provided them with the topics we wanted to cover and they delivered everything we were looking for and MORE. All the deliverables were on time and they were flexible with our needs/wants."

    HR Generalist
    Ocient

  • "I appreciated the lens of social accountability they brought to the project, and felt they understood our needs and added positively to our vision. 18 Coffees successfully grew our email leads by 600%, established clear branding and messaging, and developed key SOPs and crisis communications maps."

    Associate Director
    Secure Illinois Retirements

  • "I was impressed with the level of mature talent working on our business. We worked directly with two partners and senior level consultants. It truly showed in the work quality and strategic thinking that went into the project."

    Director of Digital Marketing
    HNI Corporation

  • "18 Coffees knocked it out of the park. Our board was very impressed. The team ultimately helped me secure the approval of the board by mapping out different scenarios for our expansion. It was clear to me that they really believed in our mission. The 18 Coffees team showed that they genuinely cared about what we were doing and wanted us to succeed."

    Executive Director
    Environmental Justice Organization

  • "We asked 18 Coffees to develop a training on change management and communication. 18 Coffees focused on what our team needed the most and provided very functional feedback. They did a lot of work before the project even began to understand who they were working with. As a result, they understood our pain points very well and earned our team’s respect."

    Director of Training & Enablement
    Pandora, SiriusXM

Bose DPG Pandora UWW Simple Mills Dell SIS NAC ILRC ECC Guild Row Gish Dearborn Denim Fordham Faith in Place Erie Family Health Shopping Gives Varyer Bose DPG Pandora UWW Simple Mills Dell SIS NAC ILRC ECC Guild Row Gish Dearborn Denim Fordham Faith in Place Erie Family Health Shopping Gives Varyer

Our Services

  • Blue circle and blue square

    Organizational Change Consulting

    Meet uncertainty with agility.

    LEARN MORE
  • Three blue triangles form a larger triangle

    HR Consulting

    Practical solutions for people leaders.

    LEARN MORE
  • Two blue half-circles and one full blue circle

    Strategic Communications & Marketing

    Tell stories that shift behaviors.

    LEARN MORE
  • Three blue circles in a row

    AI Strategy & Implementation Consulting

    Ready for what’s next.

    LEARN MORE
  • Four blue circles equally spaced in a square formation

    Training & Workshop Facilitation

    Is your team disruption-ready?

    LEARN MORE

Industry Consulting Experience

Consumer Packaged Goods • Entertainment • Financial Services • Healthcare • Nonprofit • Media • Education • Manufacturing • Travel & Hospitality • Public Sector • Technology • Food & Beverage • B2B • Environmental Services • E-commerce • Philanthropy • Legal Services • Political Advocacy • Retail • Agriculture • Social Impact

Simplified black and white line connecting two elements

OUR METHODOLOGY

Our engagements are built on deep collaboration: we embed with teams, co-create strategy in real time, and work shoulder-to-shoulder from insight to implementation.

LEARN MORE ABOUT US
Abstract 18 Coffees logo with black rectangle and two black circles, angled to the right, with a light green half circle angled to the left.

IN THE NEWS

Press Coverage

Press
16 Ways Internal Comms Pros Can Address Employee Burnout Head-On
16 Ways Internal Comms Pros Can Address Employee Burnout Head-On
How purpose will be a beacon for business leaders in 2024
How purpose will be a beacon for business leaders in 2024
Opinion: Meta's Threads won't kill Twitter, but it will reshape the social landscape
Opinion: Meta's Threads won't kill Twitter, but it will reshape the social landscape
Caleb Gardner on Newsweek’s “Better” LinkedIn Live with Dorie Clark
Caleb Gardner on Newsweek’s “Better” LinkedIn Live with Dorie Clark

Contact Us

18 Coffees desk with laptop, notebooks, and office supplies.