Insights

Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.

May 2026 Business Trends: The Whispering Office, Emotion AI, AI in Politics, and a Workforce Shift

Four data-backed business trends shaping May 2026: AI dictation apps reshaping how offices work, emotion AI watching employees without consent, AI moving from a business story to a political and regulatory one, and a quiet but significant shift in how college-educated fathers are dividing their time between home and paid work.

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April 2026 Business Trends: AI Sabotage, the Stability Aspiration, and a Leadership Reset

Three data-backed business trends for April 2026: why nearly a third of workers are sabotaging their company's AI, why Gen Z is romanticizing 9-to-5 stability while struggling to find entry-level roles, and what the Artemis II mission can teach exhausted leadership teams.

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