Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
After a Reorg, Map the Real Workflow Before Designing the Comms Plan
Reorgs change reporting lines. They rarely change how work actually flows. In the first 90 days after a reorg, the highest-value comms work is mapping informal influence, friction points, and the network of trusted relationships that carry decisions across teams. Then the messaging can start.
June 2026 Business Trends: A Shifting Workforce, Gen Z's AI Skepticism, and Brands at America's 250
Three data-backed business trends shaping June 2026: women now hold more U.S. payroll jobs than men as male participation declines, Gen Z may be more fluent but skeptical about AI at work, and brands navigate a fractured America 250 where patriotism has become politically coded. What each shift means for leaders.
Your feedback culture is quietly driving people out
New research shows 14% of employees have job-hunted over bad feedback alone. Here’s what the data reveals about generational gaps and what to do about it.
October 2025 Business Trends: AI Workforce Impact and the Flexibility Crisis
This month's trends reveal major shifts in how organizations approach AI, flexibility, and employee well-being. From the entry-level hiring crisis to the wellness program problem, leaders face hard choices about what comes next.