18 Coffees' Caleb Gardner Featured in Business Insight: Why AI Strategy Beats Technology Alone
18 Coffees co-founder and managing partner Caleb Gardner was featured in Business Insight, in a roundup on how technology leaders are using AI to gain a real competitive edge. Gardner's contribution focused on why strategy matters more than the technology itself: the differentiator is the skill architecture, plugins, and documentation built around AI systems, and that infrastructure is composable and transportable from one model to the next.
"It is a real catalyst for business transformation, but also a real mirror back to organizational dysfunction," Gardner told Business Insight.
That theme runs through our AI strategy and implementation work: tools alone rarely create advantage, and AI often surfaces the operating problems a company already had.
