Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
March 2026 Business Trends: AI, Burnout, Change Management
March's trends reveal a common thread: organizations are investing in new technology and strategy without investing in the capacity to change how people work. From AI adoption divides to silent burnout among high performers, these four workforce trends are shaping how leaders navigate 2026.
Looking Back to Look Ahead: November 2025 Business Trends
November revealed critical shifts in AI adoption, workforce models, and leadership confidence. Here's what organizations need to know.
The Mistake Driving Entry-Level Extinction
Companies think they can eliminate entry-level jobs with AI. But they're defining work wrong—and the organizations that succeed will build new paradigms.