Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
The Consulting Questions That Defined 2025 (And What They Tell Us About 2026)
Client questions shifted in 2025—from "How do we build an AI strategy?" to "How do we get people to use the tools we bought?" Here's what our discovery calls revealed about what organizations actually need.
August 2025 Business Trends: 4 Leadership and Workplace Shifts
From hope-driven leadership to the death of SEO, August 2025 brought shifts in how we work and lead. Our monthly trends analysis reveals what forward-thinking leaders need to know.