Regardless of industry, artificial intelligence is one of the hottest topics on everyone’s mind. How will it affect the workforce and economy? How can we use it to upskill our teams and increase our bandwidth? And, perhaps most importantly, how can we ensure we’re using new AI tools for good?

The arrival of GenAI to the tech ecosystem offers endless potential for creative problem solving and innovation in the workplace. However, as explored in the Social Innovation Summit 2024 Breakout Workshop “Using GenAI to Enhance Communications,” hosted by 18 Coffees, its enigmatic nature invites ambiguity, and with it, feelings of overwhelm for potential users.  “It’s hard to apply generative AI consistently because there is no shared definition of what AI is; there are too many applications and implications,” says 18 Coffee’s Managing Partner Caleb Gardner. 

As a community-driven organization, 18 Coffees never passes up the chance to connect with fellow changemakers, and there is no better place to do so than Landmark Ventures’ annual Social Innovation Summit. Here are our top takeaways from #SIS23.