Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
May 2026 Business Trends: The Whispering Office, Emotion AI, AI in Politics, and a Workforce Shift
Four data-backed business trends shaping May 2026: AI dictation apps reshaping how offices work, emotion AI watching employees without consent, AI moving from a business story to a political and regulatory one, and a quiet but significant shift in how college-educated fathers are dividing their time between home and paid work.
Your feedback culture is quietly driving people out
New research shows 14% of employees have job-hunted over bad feedback alone. Here’s what the data reveals about generational gaps and what to do about it.