Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
October 2025 Business Trends: AI Workforce Impact and the Flexibility Crisis
This month's trends reveal major shifts in how organizations approach AI, flexibility, and employee well-being. From the entry-level hiring crisis to the wellness program problem, leaders face hard choices about what comes next.
Beyond Engagement: Why “Mattering” Is the Missing Link in Workplace Wellbeing
Traditional engagement programs alone aren’t solving employee burnout and disengagement. This post reveals why “mattering” — ensuring people know they’re valued and significant — is critical for driving meaningful workplace wellbeing and offers practical ways leaders can make a difference.