Reorgs change reporting lines. They rarely change how work actually flows. In the first 90 days after a reorg, the highest-value comms work is mapping informal influence, friction points, and the network of trusted relationships that carry decisions across teams. Then the messaging can start.

Change volume surged 183% from 2020 to 2024. Research shows leaders' brains are hitting cognitive limits that undermine the decisions that matter most.

March's trends reveal a common thread: organizations are investing in new technology and strategy without investing in the capacity to change how people work. From AI adoption divides to silent burnout among high performers, these four workforce trends are shaping how leaders navigate 2026.

Client questions shifted in 2025—from "How do we build an AI strategy?" to "How do we get people to use the tools we bought?" Here's what our discovery calls revealed about what organizations actually need.

November revealed critical shifts in AI adoption, workforce models, and leadership confidence. Here's what organizations need to know.

Change fatigue can derail organizational progress, but intentional leadership can prevent burnout and disengagement. Explore five practical steps to help your team navigate continuous transformation.

December’s notes on disruption from 18 Coffees co-founder Caleb Gardner exploring how current events are impacting business.

As a community-driven organization, 18 Coffees never passes up the chance to connect with fellow changemakers, and there is no better place to do so than Landmark Ventures’ annual Social Innovation Summit. Here are our top takeaways from #SIS23.

By embracing change management, organizations can achieve their goals and objectives, while creating a positive work environment for their employees.

March’s notes on disruption from 18 Coffees co-founder Caleb Gardner exploring the inequities of layoffs within DEI.

18 Coffees sees change management as a must-have skill for today’s leaders. Here’s how to generate key stakeholder buy-in for your change initiative.

November’s notes on disruption from 18 Coffees co-founder Caleb Gardner digging into the fragility of social infrastructure.

October’s notes on disruption from 18 Coffees co-founder Caleb Gardner exploring personal change and disruption.

Colleagues that are resistant to change might initially sound like a headache — in reality, these resistors can be some of your best assets.