Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
The Consulting Questions That Defined 2025 (And What They Tell Us About 2026)
Client questions shifted in 2025—from "How do we build an AI strategy?" to "How do we get people to use the tools we bought?" Here's what our discovery calls revealed about what organizations actually need.
Looking Back to Look Ahead: November 2025 Business Trends
November revealed critical shifts in AI adoption, workforce models, and leadership confidence. Here's what organizations need to know.
Leading Through Change: Change fatigue is real—here's how to lead through it
Change fatigue can derail organizational progress, but intentional leadership can prevent burnout and disengagement. Explore five practical steps to help your team navigate continuous transformation.
Pocket Change: Media, Metacognition, and Management
December’s notes on disruption from 18 Coffees co-founder Caleb Gardner exploring how current events are impacting business.
Five Purpose-Driven Takeaways from Social Innovation Summit 2023
As a community-driven organization, 18 Coffees never passes up the chance to connect with fellow changemakers, and there is no better place to do so than Landmark Ventures’ annual Social Innovation Summit. Here are our top takeaways from #SIS23.
Why Organizations Need Change Management
By embracing change management, organizations can achieve their goals and objectives, while creating a positive work environment for their employees.
Pocket Change: When inclusion is inconvenient
March’s notes on disruption from 18 Coffees co-founder Caleb Gardner exploring the inequities of layoffs within DEI.
Generating Buy-in for Your Change Initiative
18 Coffees sees change management as a must-have skill for today’s leaders. Here’s how to generate key stakeholder buy-in for your change initiative.
Pocket Change: The infrastructure problem
November’s notes on disruption from 18 Coffees co-founder Caleb Gardner digging into the fragility of social infrastructure.
Pocket Change: When disruption gets personal
October’s notes on disruption from 18 Coffees co-founder Caleb Gardner exploring personal change and disruption.
Why You Actually Want (Some) Resistors on Your Change Team
Colleagues that are resistant to change might initially sound like a headache — in reality, these resistors can be some of your best assets.