Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
The Mistake Driving Entry-Level Extinction
Companies think they can eliminate entry-level jobs with AI. But they're defining work wrong—and the organizations that succeed will build new paradigms.
Your AI rollout has a trust problem—here's how to fix it
AI adoption is reshaping workplaces, but employee trust is the key to success. Learn five practical strategies to guide your team through this transformative moment, address anxiety, and unlock engagement in your AI rollout.