Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
The Consulting Questions That Defined 2025 (And What They Tell Us About 2026)
Client questions shifted in 2025—from "How do we build an AI strategy?" to "How do we get people to use the tools we bought?" Here's what our discovery calls revealed about what organizations actually need.
Leading in 2025: When the political becomes personal
Regardless of how you voted, it would be naive to not understand and plan for the kind of stress this new political environment is bringing to your workforce. As the new administration begins implementing sweeping changes to federal policy and regulation, American workers—especially those from marginalized communities—are bracing for impact.
Looking Ahead: 2025 Trend Predictions
Where we go from here on A.I., sustainability, employee engagement, and more. As we head into 2025, we asked subject matter experts within the 18 Coffees community for their perspectives.
Preparing your workplace for election chaos—no matter the outcome
Tomorrow the United States finishes the most chaotic presidential election of our lifetimes. It’s easy to get lost in the day-to-day news cycle, but taking a step back, consider the unprecedented nature of this cycle…