Insights

Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.

January 2026 Business Trends: When AI Promises Meet Ground Truth

CEOs report AI saves them 8+ hours weekly; employees say less than 2 hours. RTO compliance surged as economic anxiety shifted workplace power. Corporate social responsibility rhetoric retreated. January's trends reveal widening gaps between how leaders perceive change and how workers experience it.

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Change Management, leadership Caleb Gardner Change Management, leadership Caleb Gardner

Leading in 2025: When the political becomes personal

Regardless of how you voted, it would be naive to not understand and plan for the kind of stress this new political environment is bringing to your workforce. As the new administration begins implementing sweeping changes to federal policy and regulation, American workers—especially those from marginalized communities—are bracing for impact.

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