Insights

Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.

January 2026 Business Trends: When AI Promises Meet Ground Truth

CEOs report AI saves them 8+ hours weekly; employees say less than 2 hours. RTO compliance surged as economic anxiety shifted workplace power. Corporate social responsibility rhetoric retreated. January's trends reveal widening gaps between how leaders perceive change and how workers experience it.

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Business Consulting Trends Robin Kasner Business Consulting Trends Robin Kasner

April 2025 Trends: Flexibility, Resilience, and AI Redefine the Workplace

April’s business landscape is being reshaped by three powerful trends: the rise of “coffee badging” as employees push back on rigid office mandates, HR’s urgent pivot to workforce resilience amid tariff-driven disruptions, and the rapid integration of AI upskilling across organizations. As leaders navigate these shifts, the imperative is clear: embrace flexibility, invest in scenario planning, and prioritize digital fluency to future-proof your workforce and culture. Discover how forward-thinking organizations are adapting-and what your next move should be.

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