Insights
Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.
March 2026 Business Trends: AI, Burnout, Change Management
March's trends reveal a common thread: organizations are investing in new technology and strategy without investing in the capacity to change how people work. From AI adoption divides to silent burnout among high performers, these four workforce trends are shaping how leaders navigate 2026.
Generating Buy-in for Your Change Initiative
18 Coffees sees change management as a must-have skill for today’s leaders. Here’s how to generate key stakeholder buy-in for your change initiative.
Three Tools to Foster Empathy Among Your Change Team
Leading with empathy is not something that should be overvalued or overlooked, especially while undergoing a major change initiative. Here are three tools to foster empathy among your change team.