Insights

Thoughts on change management, innovation strategy, marketing strategy, and the future of work from 18 Coffees.

March 2026 Business Trends: AI, Burnout, Change Management

March's trends reveal a common thread: organizations are investing in new technology and strategy without investing in the capacity to change how people work. From AI adoption divides to silent burnout among high performers, these four workforce trends are shaping how leaders navigate 2026.

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Kyle Gilkeson Kyle Gilkeson

Overcoming Resistance to Change

Resistance to change is natural—but it doesn’t have to derail your transformation efforts. Explore practical ways to anticipate, address, and even celebrate resistance, with proven strategies for communication, stakeholder engagement, and leadership support.

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Caleb Gardner Caleb Gardner

AI Disruption: The Quiet Revolution Reshaping Business Strategy

While political headlines dominate, a quieter revolution is underway. AI agents are transforming industries, reshaping business strategies, and demanding adaptable leadership. Explore how this shift impacts organizations and what leaders must do to stay ahead.

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