18 Coffees co-founder Caleb Gardner was featured in Forbes Communications Council with a key insight on internal communications and organizational change. In the February 2026 article “The New Role of Internal Communications: From Corporate Gatekeeper to Value Creator,” Caleb highlights how misaligned narratives during high-stress change moments—especially around AI adoption—create an instant trust gap between what leaders say externally and what employees experience internally. His recommendation: establish a cross-functional sync meeting to ensure one cohesive narrative across the organization.

18 Coffees cofounder Caleb Gardner sits down with Jon Sopel and Shelagh Fogarty to discuss the role of social media in the Presidential campaigns in their 2024 Election Night coverage on LBC, UK's first commercial radio station.